Latest Tickets
Category: Questions
Constant errors
Why does this crash every time an unused field is removed from the Source or Target database? I would send error examples but your ticket system will not accept the ....
Created by
Latest by
Mariia Zaharova
29 March 2023.
Category: Bug Reports
ODBC issue: Column 'TABLE_SCHEM' does not belong to table Tables.
I have set up an Agent on an on-premise server and it's showing as Online. I also created an ODBC connection to the database on that server, and I was ....
Created by
Latest by
Mariia Zaharova
29 March 2023.
Category: Questions
Package Error. Unable to build the 'Tables' collection.
Hi, Skyvia We got very unpredictable error message while running replication package: Package failed: Unable to build the 'Tables' collection because execution of the SQL query failed. See the inner ....
Created by
Latest by
Serhii Muzyka
28 March 2023.
Category: Bug Reports
Can't remove a user
Hello, I'm trying to remove a user and I'm getting "Failed to delete user from account." can you please delete her from my account? I would like to resend ....
Created by
Latest by
Serhii Muzyka
27 March 2023.
Category: Questions
Change from Standard to Basic
Hello, We inadvertently upgraded from the Basic trial to the Standard yesterday, but only need the basic at this time as we build out our features. Can you please change ....
Created by
Latest by
Mariia Zaharova
24 March 2023.
Category: Questions
Smartsheet and SFDC
Hi! Can you please update tutorial task creation between Smartsheet and SFDC? For ex., part with Tasks - why Skyvia don't identify created sheets or columns in it? ....
Created by
Latest by
Serhii Muzyka
23 March 2023.
Category: Questions
Magento Connections
I am trying to connect our Magento connection and either get the error "The consumer isn't authorized to access Magento_Catalog::categories." if using access token even though in the integrations in ....
Created by
Latest by
Mariia Zaharova
23 March 2023.
Category: Questions
Salesforce Custom Object Integration
Hi, I have the same question as was asked in this ticket - https://support.skyvia.com/thread/salesforce-replication-an-object-isn-t-available-to-sync-map/ I have a custom object that won't show as a target, and I have cleared data as ....
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Category: Bug Reports
My Backup "Jobup_Newsletter_Audience" is failing.
Hello the Backups: Jobup_Newsletter_Audience, and Jobs_Newsletter_Audience are failing with errors. Can you please check that? It is urgently needed that we have Backups from this DE every night. Thanks ....
Created by
Latest by
Serhii Muzyka
22 March 2023.
Category: Questions
Atlassian marketplace rest connection
Hello! I'm trying to retrieve data from Atlassian marketplace API which doc is on the follow link:https://developer.atlassian.com/platform/marketplace/rest/v2/api-group-reporting/#api-vendors-vendorid-reporting-get I am not able to create a valid metadata configuration for rest api ....
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Category: Bug Reports
All runs are failure from Salesforce to SQL Server
My job is to replicate data from Salesforce to SQL Server, all runs are failure. Could you pleae check the errors? ....
Created by
Latest by
Mariia Zaharova
22 March 2023.
Category: Feature Requests
input string not in a correct format
Dear Team, I have added the details of the database, but facing the error - input string not in correct format. Please help me on this. ....
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Latest by
Category: Questions
Smartsheet tables
Hi I am using the Import feature my source connection is SQL and my target is Smartsheet. When I get to the target during setup in only shows basic tables ....
Created by
Latest by
Serhii Muzyka
21 March 2023.
Category: Questions
Packages take forever to run at the top of the hour (12:00am, 1:00am, 3:00pm etc)
Hello, We are facing an inconvenient issue with Skyvia. During random times of the day, packages are promptly started and run quite fast (few seconds) but EVERY time it reaches the top ....
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Category: Bug Reports
Packages not running at defined intervals during random moments throughout the day
Hello, We have two packages which write between Snowflake and Zoho CRM. We have scheduled them to run every one minute, however we notice that the CRM to Snowlfake package will ....
Created by
Latest by
Serhii Muzyka
16 March 2023.
Category: Questions
Permission denied between GSheets and FTPs while objects test connection successful
Permission denied between GSheets and FTPs while objects test connection successful. And it was working before. I don't know what to do now in order to make it work again. ....
Created by
Latest by
Mariia Zaharova
16 March 2023.
Category: Questions
Run UPSERT package every 5 minutes
Resending this one.I have an UPSERT package that runs on a daily basis looking for all the updated information from Yesterday (https://app.skyvia.com/#/96199/packages/149061). Now I need to change this package, so ....
Created by
Latest by
Mariia Zaharova
16 March 2023.
Category: Questions
Synchronisation Hubspot with Mailljet
Hello, I'm trying to synchronise Hubspot's and Mailjet's. And i'm not sure of what task I should put. Can you help me please? There also ask me to put a ....
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Category: Questions
Upsert Operation Error
I am trying to run the upsert operation in an import package to update data from Salesforce to MS Dynamics. So I have specified a Target Lookup on the Id based ....
Created by
Latest by
Serhii Muzyka
14 March 2023.
Category: Questions
Update/Insert Data Flow runs but doesn't record rows or send data
I created my first data flow from DEAR to BigQuery. It is supposed to insert new customers and update existing customers. The model 'runs successfully' but doesn't record any billed ....
Created by
Latest by
Mariia Zaharova
14 March 2023.
