Tickets Tagged With:sftp
Category: Questions
New Skyvia IP 52.190.252.0
Dear users, Please be informed that Skyvia uses the new IP address 52.190.252.0 to access the databases. If you use firewall applications, please make sure that all three IP addresses ....
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Category: Bug Reports
Error for SFTP connections
We use 2 SFTP-Connections in Skyvia and when testing them or using them in a package the following error message pops-up: A connection attempt failed because the connected party did ....
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Mariia Zaharova
23 March 2022.
Category: Questions
Export from HubSpot to SFTP very slow with filter conditions
We are trying to export records from the HubSpot EmailEvents table once a day. When we specific just 1 condition - CreatedAt equals YESTERDAY, the export runs within 1 minute ....
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Category: Questions
SFTP access denied but connection test ok
Hello, Created SFTP connection and conectino test is good no issues here. I checked SFTP credentials using different software (fillezila) and i can connect and i have read and write ....
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Category: Questions
SFTP to hubspot most recent file (error)
Hi, I want to import data from a SFTP file to Hubspot on a daily basis. Each day, a file with a name containing that specific day will drop into ....
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Category: Questions
Order import / export packages involving SFTP
We have a number of import / export packages involving moving data between SFTP, GSheet & HubSpot. While we can control the order of execution within a package, we can't ....
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Category: Bug Reports
Export from Salesforce to FTP changes date format
Hi, I made a connection between Salesforce and one sftp, and package runs smoothly to export a set of data. The issue is that the date format from the source ....
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Category: Questions
Unable to connect to SFMC FTP
Hi, We are trying to connect to Marketing Cloud (SFMC) via FTP option but unable to, receiving an error 'Timed out trying to read data from the socket stream!' Do ....
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Category: Questions
FTP: Rename and map fields
Hi, I need to export SObjects from Salesforce to a specific csv format on an ftp server.The Problem I am facing, is that I need to rename fields, order them and additionally ....
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Category: Questions
SFTP Connection Error - Server response does not contain SSH protocol identification
We changed the password for a SFTP user. We use this user for a Skyvia Connection. All the other credentials remained the same. Before the password change the Skyvia Connection ....
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Category: Bug Reports
Packages that use a SFTP Connection can not be saved when activating the new runtime
We want to test if there is a difference concerning the required import time if the new runtime engine is activated. Unfortunatly when trying to save a package that uses ....
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Mariia Zaharova
14 September 2020.
Category: Bug Reports
An item with the same key has already been added.
While exporting a table from sql-server to sftp task always fail stating "An item with the same key has already been added."Please Check. No tasks are working. ....
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Mariia Zaharova
07 August 2020.
Category: Bug Reports
Encoding Issue When Running Export to STFP
Hello, We have created an export job from Salesforce to the SFTP server, where I have chosen encoding Unicode ( UTF-8 ). Developer is now building up methods to ....
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Category: Bug Reports
Cannot Make Connection to SFTP
Hello, I have a trouble making a connection to the SFTP Server and am wondering if you can help me. We have whitelisted the Skyvia IP Address - IP 40.118.246.204. When ....
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Category: Bug Reports
Can't Import a csv from a specific folder
When trying to set an import job from an sftp directory to zoho I'm unable to pick the specific directory the user has permission to. Therefore I end up with ....
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Mariia Zaharova
08 January 2020.
Category: Bug Reports
SFTP - Can only access Parent Folders despite read and write access
I am trying to drop a cxv file in a certain folder in my SFTP. The connection is established- but I am only to see the two parent folders of ....
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Mariia Zaharova
03 January 2020.
Category: Bug Reports
Export Salesforce - SFTP suddenly not working
Hello everyone, I am currently using the FREE version of skyvia to export data from Salesforce to my SFTP Server. I have set up a scheduled export from Salesforce object Lead ....
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Category: Questions
XML files from SFTP
Is there any way of viewing / importing XML files on an SFTP server? I'm attempting to integrate with an external company and they'll only output XML files to their ....
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Mariia Zaharova
20 November 2019.
Category: Bug Reports
Invalid Private Key File (SFTP)
Is there any information on what exactly needs to be pasted into Skyvia when using the Public Key Authentication type? In the SSH Private Key field it's not recognising anything ....
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Category: Questions
How am I suppose to access a directory that is a subdirectory of a blocked directory
After connection to SFTP, and trying to add a task in the source definition you are showing me directories in root. I need to access a directory that is within ....
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